If you have recently gone through fire damage, then you should know that you are not the only one. Each day, houses, churches, offices and even schools go through fires. Fires are something that has happened since the beginning of time and in many cases, fires cannot be avoided. If you and your family have come face to face with fire damage in your house then we are sorry that you had to go through that nightmare. Fires are known for ruining peoples lives because that is all they are good for, unless they are in your fire place and then they are known for keeping you warm. When a fire keeps our documents and books warm, that is a whole different story. If you are in need of a fire damage restoration company, then you can count on them asking you a number of different companies when you call them. When you are calling a fire damage restoration company, you will need to prepare yourself to answering some questions that they may have for you.
If the fire damage restoration company does not answer you any questions and just hangs up the phone, this may not be a good thing, unless they live right down the road and they plan on coming to your house in a matter of minutes. When it comes to fire damage, if you have recently had it in your house and you have not went through the process of fire damage restoration, and then you should look into staying somewhere else such as a hotel or with a family member, until you can get the fire damage restoration done. Some of the questions the fire damage restoration company will ask you have a lot to do with how the fire happened.
If you are not sure how the fire happened in your home, then you should just tell them that you are not sure. If you need fire damage restoration in your home because of something you did such as leave a candle burning while you left the house, then you should tell them this. Do not try to sugar coat any of your stories because lying will get you nowhere.
The fire damage restoration company will also be asking you where the fire damage took place. If the fire damage took place in the kitchen, then they may need to bring some special equipment with them. If the fire damage took place in the library in your home, then they will need to put your documents through a freeze drying process in order to restore them. Another question your fire damage restoration company will ask you is how many rooms the fire damage has affected in your home. Many rooms do not seem touched by the fire but that does not mean they are not affected by the smoke. If you are not sure if the room has been affected by smoke, then you should tell them in case it has been. Just because a room appears to not be affected by smoke caused by a fire does not mean it doesn't need fire damage restoration. In many cases, fire damage restoration is done in every room in the home just to be on the safe side.